How to Opt Out of Verizon’s Suspected Data Tracking

Since this is an opt-out position, the onus is on you to make the necessary changes. Here’s how you can check whether you’re enrolled in either program, and what steps you can take to discontinue one or both.

1. Go to the My Verizon website or mobile app

2. Go to the Privacy Preferences page

3. There you should see a “Reset” button for Custom Experience and Custom Experience Plus

4. Toggle both to opt-out

In 2020 it was fined $48 million from the Federal Communications Commission because, the agency said, the company failed to protect customer location data, which it doesn’t think has a lasting impact on its data and privacy practices.